What is it?
CustomGPT.ai is a dynamic AI platform transforming business data into engaging, accurate, and secure conversations. Leveraging a business's specific content, CustomGPT.ai creates tailored ChatGPT models that improve response times, enhance customer engagement, and boost team productivity. The platform is user-friendly and requires no coding expertise, making it accessible to a wide range of users from various business sectors.
How It Works
CustomGPT.ai operates by ingesting a business's proprietary content and indexing it to form a robust knowledge base. This content can include documents, web pages, FAQs, and other relevant materials. The platform employs advanced natural language processing (NLP) techniques to understand and generate responses based on this indexed data. It features anti-hallucination technology to ensure high accuracy and credibility in its responses. Users can deploy the AI through various channels, including live chat, website embeds, API integrations, and AI assistants. Additionally, the platform supports multilingual integration, catering to a global audience.
Use Cases
CustomGPT.ai is versatile and can be applied in numerous scenarios:
- Customer Support*: Automate responses to frequently asked questions, reducing the workload on human agents and improving response times.
- Internal Knowledge Base: Provide employees instant access to company information, enhancing productivity and decision-making.
- Sales and Marketing: Engage potential customers with accurate and timely information, driving sales and improving customer satisfaction.
- Content Management: Streamline content distribution and ensure consistent communication across all customer touchpoints.
- Education and Training: Offer customized training materials and support, improving the learning experience for employees and customers.
*CustomGPT for Client Support to Improve Customer Service For Online & Offline Business
CustomGPT enables companies and business to provide much better customer care for their clients through the use of customized AI assistants. These chatbots leverage a business's own communications to understand clients deeply and respond appropriately in any situation. It covers all the issues required, if customers seek help via text, email, or social media, the AI support agent handles all the routine queries swiftly and routes complex issues to human agents seamlessly. Business can design this automation by simple questions while maintaining a human touch, organizations optimize resource allocation and ensure consistent, speedy resolution from initial inquiry to satisfactory resolution. CustomGPT's straightforward implementation allows even small enterprises to reap substantial benefits in client satisfaction, productivity, and retention without expenditures beyond their means. Read more about it here.
Products
CustomGPT.ai offers three main pricing tiers:
- Standard: $99 monthly, discounted at $89 if paid annually.
- Premium: $499 monthly, reduced to $449 monthly for annual payments.
- Enterprise: Custom pricing is available upon contact with CustomGPT.ai.
Top Highlights
- High Accuracy: Anti-hallucination technology ensures industry-leading precision in AI responses.
- Extensive Document Support: Supports over 1,400 document types and handles up to 60 million words.
- Multilingual Integration: Accommodates 92 languages and integrates with sitemaps.
- Multiple AI Agents: Allows the creation of up to 10 AI agents per standard account.
- Flexible Deployment: Deploys via live chat, website embed, API, and more.
- Citations: Provide credible responses with included citations.
Accessibility and Developer Options
The platform is designed to be accessible to users without technical expertise. It features a no-code interface that simplifies the setup and deployment process. Developers and technical users can leverage the API for deeper integration into their systems, allowing customized AI agent configurations and advanced use cases.
Compatibility
CustomGPT.ai is compatible with many document types, supporting over 1,400 formats and handling up to 60 million words. This extensive compatibility ensures businesses can utilize existing content without extensive reformatting or adjustments.
Community
Trusted by companies worldwide, CustomGPT.ai has built a robust community of users who share insights, best practices, and support. This community aspect enhances the overall user experience, providing a network of resources and collaborative opportunities.
Company
CustomGPT.ai is committed to providing a secure and privacy-first platform. The company prioritizes data security, achieving SOC-2 compliance to meet high data protection standards. This commitment ensures businesses trust CustomGPT.ai with their sensitive information and customer data.
CustomGPT.ai stands out as a comprehensive tool that enhances productivity, improves customer satisfaction, and drives business growth through intelligent, secure, and accurate AI-driven interactions.
