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Crisp

Crisp - AI-Powered Multichannel Business Messaging Platform

$25.00
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Crisp is an AI-driven multichannel business messaging platform for startups. It enables businesses to quickly and securely connect with customers and leads, utilizing advanced tools for customer-driven growth. Crisp gives businesses the power to unlock potential with instant conversations.

Compatibility

Crisp is compatible with the following platforms and devices:

  • Web-Based
  • Cross Platforms
Integrations

Crisp can be integrated with the following third-party platforms and tools:

  • Stripe
  • GitHub
  • Zapier
  • Instagram
  • Twitter
  • Discord
  • Line
  • Messenger API
  • Telegram
  • Viber
  • WhatsApp
  • WhatsApp Business API
  • Outlook
  • SMTP Email
  • Slack
  • Trello
  • Shopify
  • WordPress
  • HubSpot
  • Pipedrive
  • Salesforce
  • Zoho CRM

* For the complete list of available integrations visit Crisp website.
Subscription Types

Crisp offers the following subscription types:

  • Freemium
  • Paid

Billing options include the following:

  • Monthly
  • Annually

Membership packages:

There are 4 membership packages at Crisp.
  • API is Available.
  • Community Hub is Available.

Crisp Review: An In-Depth Overview

ai assistant ai chatbot ai customer service business chatbot CRM customer service email marketing emails leads marketing messaging platform sales shared inbox support

Crisp is an all-in-one multichannel messaging platform that enhances business communication with customers and leads. It centralizes conversations from various channels like live chat, emails, Messenger, Instagram DMs, WhatsApp, and phone calls into a shared inbox, facilitating effortless team collaboration and superior customer service. Crisp's features include a CRM system for managing contacts and organizations, co-browsing software for real-time assistance, automated campaigns, and a chatbot builder with a no-code visual editor for scaling personalized conversations. Additionally, it offers a customizable website chat widget and a knowledge base to aid customer autonomy.
Crisp's platform is tailored for customer support, sales, and marketing teams, aiming to humanize business messaging and enhance conversational experiences. It uses AI to automate tasks and offers features like GIFs, video previews, file and audio sharing, and user ratings. With multichannel connectivity and social commerce capabilities, Crisp helps craft powerful buying experiences across different channels.
The platform also includes tools for CRM, ticketing systems, knowledge base software, chatbot functionality, and a shared inbox, ensuring a comprehensive solution for customer engagement and support. Crisp's commitment to providing a seamless conversational experience is evident in its design, which aims to bring businesses closer to their customers and foster better engagement and growth.

Noteworthy

Features & Highlights

  • Multichannel Shared Inbox: Centralizes all customer conversations from various platforms like live chat, email, social media, and phone calls into one unified inbox.
  • Comprehensive CRM System: Manages and grows an unlimited database of contacts and organizations, with complete visibility into contact activity and browsing history.
  • Co-Browsing Software: Offers real-time assistance through shared browsing and live chat, enhancing customer support and engagement.
  • AI-Powered Chatbot Builder: Features a no-code visual editor to create and deploy automated chatbot scenarios for efficient customer interaction and support.
  • Customizable Chat Widget: Enhances website engagement with a personalized chat widget, supporting file sharing, multimedia, and automated messaging.
  • Knowledge Base Integration: Provides customers with self-service options and access to help articles, reducing repetitive inquiries and fostering autonomy.
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