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Chat Data LLC.

Chat Data - Customized AI Chatbot Creation Platform With Live Chat

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Chat Data is your all-in-one solution for creating AI chatbots with ease. Chat Data platform offers complete customization, giving you flexibility in both the backend and frontend. With Live Chat escalation, you can provide efficient and personalized customer support. Upgrade your customer service with Chat Data.

Compatibility

Chat Data is compatible with the following platforms and devices:

  • Windows
  • MacOS
  • Linux
  • Android
  • iOS
  • Android App
  • iOS App
  • Web-Based
  • Cross Platforms
Integrations

Chat Data can be integrated with the following third-party platforms and tools:

  • Stripe
  • GitHub
  • Webhooks
  • ChatGPT
  • Make
  • Zapier
  • LinkedIn
  • Twitter
  • YouTube
  • Discord
  • WhatsApp
  • WhatsApp Business API
  • Zendesk
  • Slack
  • Shopify
  • WooCommerce
  • WordPress
  • HubSpot
  • Zendesk Support

* For the complete list of available integrations visit Chat Data website.
Subscription Types

Chat Data offers the following subscription types:

  • Freemium
  • Paid

Billing options include the following:

  • Monthly
  • Annually

Membership packages:

There are 4 membership packages at Chat Data.
  • API is Available.
  • Community Hub is Available.

Chat Data Review: An In-Depth Overview

ai chatbot custom gpt customer service healthcare hipaa compliant live chat medical ai chatbot no code vet medical chatbot

What is it?

Chat Data is a platform designed to build customized chatbot agents for support and customer service applications. These chatbots provide AI-driven interactions and can escalate to live chat when needed. This dual functionality ensures seamless customer service and efficient query handling.

How It Works

Creating a chatbot with Chat Data is straightforward and versatile. Users have three primary options to set up their chatbot backend:

  1. Training with Own Data: Customers can provide their data to train the chatbot, ensuring it is tailored to their needs and contains the relevant information for their business.
  2. Using External Endpoints: Customers can power their chatbot using an external backend endpoint, such as the OpenAI assistant API, allowing for advanced AI capabilities and personalized responses.
  3. Medical Dataset: Chat Data offers a curated medical dataset for the healthcare industry, enabling the creation of specialized medical chatbots that can handle healthcare-related queries effectively.

Once configured, the chatbot can be easily embedded into any website without coding. Additionally, Chat Data supports integration with various platforms such as Slack, Discord, WhatsApp, Zapier, and Make.com, allowing the chatbot to function around the clock.

Use Cases

Chat Data's chatbots are versatile and can be utilized in multiple scenarios:

  1. Customer Service: Embedding the chatbot on websites provides 24/7 customer service with the added benefit of live chat escalation, ensuring comprehensive support at all times.
  2. Internal Training: Companies can develop internal training chatbots to assist and guide employees, improving onboarding and continuous learning processes.
  3. Workflow Integration: By integrating with Zapier or Make.com, the chatbot can act as an agent, performing tasks such as digesting and summarizing daily emails, creating to-do lists, generating tickets, and sending follow-up emails after customer interactions.

Products

The primary product offered by Chat Data is the customized chatbot creation service. This service enables businesses to develop chatbots tailored to their needs, providing robust customer service and support solutions.

Top Highlights

  1. Customized Chatbot Creation: Tailor chatbots with user-provided data, external endpoints, or curated medical datasets.
  2. Easy Embedding: Deploy chatbots on websites with no coding required.
  3. Platform Integrations: Integrates with Slack, Discord, WhatsApp, Zapier, and Make.com for extended functionality.
  4. 24/7 Support: Provides round-the-clock AI-driven customer service with live chat escalation.
  5. Internal Use: Develop chatbots for internal training and employee guidance.
  6. Workflow Automation: Facilitates email summarization, to-do list creation, ticket generation, and follow-up communication.

Accessibility and Developer Options

Chat Data prioritizes ease of use and accessibility:

  1. No Code Integration: The platform allows for creating and embedding chatbots without requiring coding skills, making it accessible to users with varying technical backgrounds.
  2. Simple Integration: Chat Data offers easy integration into any website with a single line of code, streamlining the deployment process.

Compatibility

Chat Data's chatbots are compatible with all operating systems, ensuring broad usability and flexibility for different users and environments.

Community

Chat Data boasts a thriving community presence across multiple platforms, including Discord, Twitter, LinkedIn, and GitHub. This community provides support, shares insights, and fosters collaboration among users and developers.

Company

Chat Data LLC, registered in Delaware, USA, is dedicated to making creating AI agents simple. Their mission revolves around enhancing customer success by providing easy-to-use tools for developing effective and responsive chatbot solutions.

Noteworthy

Features & Highlights

  • Live chat escalation is supported by Chat Data chatbot.
  • You don't need to find medical data sources; Chat Data have already curated medical datasets ready for you to use in creating your chatbots.
  • You can create the chatbot using various types of data, including PDFs, DOCX files, CSV files, videos, websites, direct WooCommerce/Shopify product imports, and Q&As.
  • Chat Data support nested chatbots utilizing function calls. You can create multiple chatbots for different purposes and use the main chatbot to handle the function calls.
  • The chatbot supports white labeling and rebranding.
Learn more

FAQ: Answers to Your Burning Questions

AI Tool FAQ: Answers to top questions about Chat Data.

What types of data can be used to train a chatbot with Chat Data?

Chat Data allows users to train their chatbots using various types of data. Customers can provide their own proprietary data to ensure the chatbot is tailored specifically to their business needs. Alternatively, for healthcare applications, users can utilize Chat Data’s curated medical dataset to create specialized medical chatbots.
How can Chat Data’s chatbots be integrated into existing platforms?

Chat Data’s chatbots can be seamlessly integrated into various platforms without requiring any coding skills. Users can embed the chatbot on their websites with a single line of code. Additionally, the chatbots can be integrated with popular platforms such as Slack, Discord, WhatsApp, Zapier, and Make.com, enabling them to function continuously and support various workflows.
What support options are available if the AI-driven chatbot cannot handle a query?

Chat Data chatbots come equipped with live chat escalation capabilities. This means that if the AI-driven chatbot encounters a query it cannot handle, it can escalate the conversation to a live human agent. This feature ensures that customers receive comprehensive support without any interruptions.
Can Chat Data’s chatbots be used for internal purposes within a company?

Yes, Chat Data’s chatbots can be utilized for internal purposes. Companies can develop internal training chatbots to assist employees, guiding them through onboarding processes and providing continuous learning support. This makes the chatbots versatile tools for both customer-facing and internal applications.
What options are available for developers who want to interact with Chat Data’s chatbots programmatically?

Developers can interact with Chat Data’s chatbots programmatically using a wide range of API endpoints provided by the platform. These APIs allow for extensive customization and integration, enabling developers to tailor the chatbot’s functionality to their specific needs. The API reference, available on the Chat Data website, provides detailed documentation for all available endpoints.

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Customer Reviews

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G
Gordon Sam
Offers great flexibility to create my AI chatbot

The Flexibility offered by chat bata ia unmatched. we've been able to integrate our own backend endpoint seamlessly, giving us full control over our data used for training. i have never seen this solution provided by other alternatives