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Tidio - Lyro Conversational AI Chatbot for Businesses

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Discover Lyro, the first automated conversational AI chatbot for small and medium businesses. Developed by Tidio, Lyro is an AI chatbot designed to give you easier, faster access to customer service solutions and improved customer engagement. Enjoy better customer engagement and improved customer support with Lyro.

Compatibility

Tidio is compatible with the following platforms and devices:

  • Android
  • iOS
  • Cross Platforms
Integrations

Tidio can be integrated with the following third-party platforms and tools:

  • Google Analytics
  • Zapier
  • Instagram
  • Messenger API
  • Zendesk
  • ActiveCampaign
  • Klaviyo
  • Mailchimp
  • MailerLite
  • Sendinblue
  • BigCommerce
  • Ecwid
  • Magento
  • PrestaShop
  • Shopify
  • WooCommerce
  • HubSpot

* For the complete list of available integrations visit Tidio website.
Subscription Types

Tidio offers the following subscription types:

  • Paid

Billing options include the following:

  • Monthly

Membership packages:

There are 4 membership packages at Tidio.
  • API is Available.
  • Community Hub is Not Available.

Tidio Review: An In-Depth Overview

ai chatbot ai customer insights ai customer service business chatbots customer service

Lyro is a conversational AI chatbot created by Tidio to provide automated customer support for small and medium businesses. It uses natural language processing to have human-like conversations with customers and provide personalized responses based on the business's knowledge base.

Lyro include:

  • Answering up to 70% of common customer questions, freeing up human agents for more complex issues
  • Engaging customers with natural, conversational responses instead of scripted messages
  • Understanding context and asking follow-up questions to ensure customers get the information they need
  • Analyzing interactions to identify frequently asked questions and improve answers over time
  • Seamlessly handing off conversations to human agents when unable to answer a question

Lyro aims to maximize support capacity without extra hiring costs. It provides an instant self-service option that improves response times and customer satisfaction. The chatbot can be implemented in minutes without training, making it easy for SMBs to start automating conversations quickly.

Overall, Lyro offers an AI-powered chatbot specifically tailored for SMBs to boost support capabilities and efficiency. With customizable usage limits, it enables businesses to automate customer service at their desired scale. Lyro is a promising tool for SMBs looking to level up their customer experience.

Noteworthy

Features & Highlights

  • Use Lyro - a conversational AI - to offer personalized assistance
  • Lyro learns from your FAQs in seconds and formulates complex answers to solve your customers’ problems
  • You can activate the AI in under 3 minutes and it supports your customers 24/7
  • Lyro is easy to implement and doesn’t require training
  • You can try this out with 50 free AI-driven conversations
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