AI News
How IBM WatsonX Amplifies Customer Service in the Public-facing Industries
Artificial intelligence (AI) has been significantly enhancing the speed, work efficiency, and quality output of human efforts. The public-facing industries,...
The Unexpected Preference for Chatbots Over Humans in Online Shopping
Although the idea of real human interaction during online shopping would seem favorable to most consumers, a recent study tells...
The Impact of AI on Improving IT Support Experience
Artificial Intelligence (AI) is taking the Information Technology (IT) support experience to an unprecedented level. It has transcended the traditional...